Reliance Jio is inviting applications from suitable candidates to join us as Ares Service Incharge for Thiruvananthapuram, Kerala location.
Requirements
Education: Diploma or Engineering Graduate (Preferred)
Experience: 6 -10 years
Role & Responsibilities
- Candidate is responsible for resource planning, recruitment and deployment
- Partner Lifecycle management and ensure onboarding quality
- Take accountability of service deliverables and ensure adequate manpower availability
- Monitor daily performance and motivate team and provide proper training
- Visit partners, markets as required and gather customer feedback
- Mentor and counsel manpower
- Motivate partners for timely targets
- Handle escalations and ensure satisfaction
- Coordinate with Sales, Service, Network, Finance teams
- Participate in various Business Activities as required
Skill Sets
- Relationship management
- Delegation skills
- Team management
- Diversity management
- Problem Solving skills
- Experience in area/zone for DTH Industry / Device Operations
- Geography knowledge
- Domain knowledge of DTH / Cable / Telecom/ Devices
- Understanding of business training requirements